Questions, answered
Everything you need to know before you shop.
Appointments
Do I need an appointment?
Appointments are recommended so a stylist can prepare styles in your size before you arrive. Call (636) 778-9688 for same-day availability.
How do I book?
Use our appointment page to request a time or pick a live time slot, or call the boutique.
Prom & homecoming
Which designers do you carry?
Our current designers include Portia & Scarlett, Portia & Scarlett Couture, ASHLEYlauren, Jessica Angel, Terani Couture, Jasz Couture, Tarik Ediz, Aleta, Paul Rekhi, Scala, Colors and more. See the full list on our designers page.
What are Prom Dollz and Hoco Dollz Exclusives?
These are the styles in our Prom Dollz Exclusive and Hoco Dollz Exclusive collections.
Sizing
What sizes do you carry?
We carry sizes 000–30 and XXS–7X. Availability varies by designer and style — use Shop by size to see what we carry in yours.
How do I find my size?
Every designer fits differently. Check our size guide, or book an appointment and a stylist will measure you.
In-store inventory
Is the dress I see online in the boutique?
Each product page shows which sizes and colors are in stock. “In stock” can include designer stock that isn’t physically in the boutique, and in-stock styles can usually ship today or next day. Call (636) 778-9688 to confirm a dress is in the boutique before you visit.
Can you order a size you don't have in stock?
Sizes marked Available to order can be ordered through us. Ask a stylist for timing.
Shipping & pickup
What shipping options do you offer?
At checkout you can choose standard shipping, expedited shipping, international shipping or in-store pickup at our Chesterfield boutique. A garment bag can be added.
Bridal
Do you carry bridal gowns?
Yes — bridal gowns are available in the boutique. Book a bridal appointment to try them on.
Do you carry bridesmaids and mother-of-the-bride dresses?
Yes. Shop Doll House Bridesmaids and our Mother of the Bride collection.
Pageant
Do you carry pageant dresses?
We carry pageant gowns, including our Little Girls Pageant collection. Book a pageant appointment.